We accept refunds only under the following circumstances:

• You received the wrong item.
  
• You received a product with obvious manufacturing defects.
  
• We sent you the wrong size.
  

If the issue is caused by our mistake, a full refund including the original shipping fee will be provided.

以下情况可申请退款：

• 收到错误商品
  
• 收到有明显瑕疵的商品
  
• 收到错误尺码（由我们寄错）
  

若属于本店责任，我们将全额退款（包括运费）。

We do not accept returns or refunds for:

• Change of mind or personal preference.
  
• Colour differences caused by different screen displays.
  
• Items that have been worn, washed, altered, or have their tags removed.
  

以下情况恕不接受退货或退款：

• 不喜欢、改变主意或个人原因
  
• 因不同手机或电脑屏幕造成的轻微色差
  
• 商品已穿着、清洗、修改或吊牌已剪除

Please contact our customer service within 3 days after receiving your parcel.

Kindly provide:

• Order number
  
• Photos of the item
  
• Description of the issue
  

Customer Service: 011-1616 3215

Requests made after 3 days may not be accepted.

收到商品后，请于 3 天内联系客服。

请提供：

• 订单号码
  
• 商品照片
  
• 问题说明
  

客服热线：011-1616 3215

超过 3 天提出申请，恕无法受理。